This week's post is going to be short and sweet. Although we planned preparing presentations to our workplace supervisors, more pressing issues hogged the spotlight in class this week. I am actually glad we had a chance to discuss real life customer service scenarios some of you have encountered as hosts, waitstaff, and interns, as well as helping prepare for Friday's pep assembly. Discussing these issues while they're fresh in your mind is important, so it's not a big deal if our presentations took a minor back seat last week.
Of course, since we didn't get a chance to review much of anyone's presentation, this week we need to get at least two to three presentations reviewed. This Thursday and Friday, our main focus will be giving quality feedback that can help make changes.
I can't wait to hear what you've prepared. I'll see you soon!
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